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'Excellent'
We're rated 'Excellent' with a score of 9/10 on independent review site Trustpilot.
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Product Details
The Outlast 1500 Pocket Sprung King Size Memory Foam Mattress is a luxurious medium soft mattress with a temperature-controlling Outlast mattress cover. This memory foam spring mattress is particularly good for restless sleepers and couples with a notable size difference.
The top memory foam layer moulds to the contours of your body, and so reduces tossing and turning during the night.
The pocket spring layer below provides traditional support, with 1500 individually nestled springs reacting independently to the weight and pressure being applied – which is why it’s well suited to couples of varying sizes and restless sleepers.
The reflex foam base provides additional support, and the mattress cover features Outlast fabric technology. This smart fabric was developed for NASA to protect astronauts from extreme temperatures in space. So with an Outlast mattress cover, you can be sure you won’t wake up because you’re too hot in the summer or too cold in the winter.
As with many Memory Foam Warehouse products, the Outlast 1500 Pocket is delivered as a rolled up mattress to help you move it into your bedroom easily.
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Customers Questions
If there’s something you’d like to know and you can’t see it here on the page then please, just ask. We’re here to help you find what you need to get your perfect night’s sleep. If you’d like some help or advice about your next mattress, topper or bed, contact us and we can help – we don’t even mind if you buy from us or someone else. It’s always worth trying our FAQ section, there you’ll find answers to our most asked questions.
We aim to answer questions within the same day.
We always provide honest and unbiased advice.
Contact details
All goods purchased online are shipped from our factory:
Unit 1 Navigation Yard, Chantry Bridge, Wakefield. WF1 5PQ
Order confirmation & delivery
Once you have placed your order, you will receive a confirmation email. Please check this to ensure your order is correct. If anything is wrong, please call us and we will correct it immediately.
Once your order has been prepared by our team and is on its way out to you, you will receive a dispatch confirmation. This email contains any tracking information pertaining to your order. If you have selected our two man delivery service, you will be contacted by the courier to arrange a delivery date and time to suit you. Please note that a signature is always required upon receipt.
We can also dispose of your old mattress; simply select the Recycling option at the checkout where available.
Specific Delivery Date Requests
Please contact us for any specific delivery requests and we will try to meet your needs. Return questions can be sent to sales@memoryfoamwarehouse.co.uk
Couriers
We use a number of couriers to make our deliveries, depending on where and how our customers need our products. Our most convenient service is our two man delivery service, delivering your mattress to the room of your choice and disposing of the packaging for you.
Returns policy
Any items which are returned for refund or exchange must be received back at our mail order department within 30 days in a new and unused condition and with original packing intact, along with all receipts. We strongly recommend you use a recorded/insured delivery service as we regret that we cannot be held responsible for goods lost in transit. Any refund will be made in the tender type originally transacted. We are unable to process items that do not meet with these criteria.
The details of our 100 night trial are available here. If you have purchased a Guru bed in a box mattress then you are entitled to return your mattress to us for a full refund after an extended 100 night trial
Warranties
All of our mattresses come with a 12 month full guarantee, covering our products against any defects caused by material or manufacturing defects. Once this 12 months period has passed, many of our mattresses are covered by a free 5 or even 10 year warranty. For full details of our warranties, please visit our Guarantees & Warranties page
Exceptions
We reserve the right to change our prices immediately if there is any change in the VAT rate or if there is a major change in the value of the pound against any currencies which could affect some imported items. Please note that the actual colour of some items may differ slightly from the photographic representations shown on this internet site. Whilst we endeavour to thoroughly test all hardware products on this site, it should be noted that descriptions of performance and suitability are purely subjective.
- Sales: +44 (0)1924 847322
- Trade: 0044 1924 950300
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