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    Introduction to Cookies

    What are Cookies and how are they used?

    A cookie is a small file containing letters and numbers that can be stored by your browser on your computer's hard drive. They are created when you access certain websites. Cookies collect standard Internet log information and visitor behaviour in an anonymous form. They allow a website to recognise users when they return to a site. You can be assured that shopping with us is safe and secure.

    We use cookies to monitor usage of this website. By using cookies we can see the products and services you are interested in when you browse this website, which enables us to personalise your visit and make it more user-friendly, for example by allowing us to save your password so that you do not have to re-enter it every time. We use specialised analytics partners to gather certain information about how you browse, search and buy from the site. To do this we place cookies on your computer that collect information on our behalf. We use this information to constantly improve our services and your shopping experience. Our partners analyse the data collected, which is then passed back to us via a secure connection. Our contract with our partners prohibits them from using any of the data themselves. Password and credit card information is not collected by these specialised analytics partners.

    Usage of certain cookies on our site is essential to it working fully. A number of important parts of this website will not function if cookies are not enabled.

    You can also visit www.allaboutcookies.org for more information.

    What Cookies are used on our site?

    Please see below for the category types, associated cookies are and what they do.

    COOKIE nameCOOKIE Description
    CART The association with your shopping cart.
    CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
    COMPARE The items that you have in the Compare Products list.
    CURRENCY Your preferred currency
    CUSTOMER An encrypted version of your customer id with the store.
    CUSTOMER_AUTH An indicator if you are currently logged into the store.
    CUSTOMER_INFO An encrypted version of the customer group you belong to.
    CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
    EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
    FRONTEND You sesssion ID on the server.
    GUEST-VIEW Allows guests to edit their orders.
    LAST_CATEGORY The last category you visited.
    LAST_PRODUCT The most recent product you have viewed.
    NEWMESSAGE Indicates whether a new message has been received.
    NO_CACHE Indicates whether it is allowed to use cache.
    PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
    POLL The ID of any polls you have recently voted in.
    POLLN Information on what polls you have voted on.
    RECENTLYCOMPARED The items that you have recently compared.
    STF Information on products you have emailed to friends.
    STORE The store view or language you have selected.
    USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
    VIEWED_PRODUCT_IDS The products that you have recently viewed.
    WISHLIST An encrypted list of products added to your Wishlist.
    WISHLIST_CNT The number of items in your Wishlist.
    __utma Required for Google Analytic tracking
    __utmb Required for Google Analytic tracking
    __utmc Required for Google Analytic tracking
    __utmz Required for Google Analytic tracking

    Controlling the use of Cookies

    To get the most out of your experience with using our website cookies should be enabled. Most web browsers are automatically set to accept cookies with the standard installation settings. If cookies are not set to work on your browser the result could mean the performance of this website will be affected and will also restrict your usage of this website which may mean you are unable to buy anything from us.

    You are able to check to see if cookies are enabled specifically for PCs by doing for following for each browser type;

    Microsoft Internet Explorer versions 6.0, 7.0, 8.0, 9.0
    • Click on 'Tools' at the top of your browser window (use the cog icon in IE 9.0) and select 'Internet options'.
    • Click on the 'Privacy' tab
    • Under the Settings section check the level is Sset to Medium or below, which will enable cookies in your browser
    • Settings above Medium will disable cookies and could cause the site to function not as we would expect.
    Google Chrome
    • Click on 'Tools' at the top of your browser window and select Options
    • Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
    • Now select 'Allow local data to be set'
    Mozilla Firefox
    • Click on 'Tools' at the top of your browser window and select Options
    • Then select the Privacy icon
    • Click on Cookies, then select 'allow sites to set cookies'
    • Click on the Cog icon at the top of your browser window and select the 'Preferences' option
    • Click on 'Security', check the option that says 'Block third-party and advertising cookies'
    • Click 'Save'

    Any other browsers not mentioned including Smart Phones and Tablets and MACs? If you use a browser not mentioned above or a mobile device such as a smart phone or tablet please use either their help section or own website to check the cookie settings.